Privacy Policy

[Glyco Eden LLC] ("we," "us," or "our") operates the website glycoeden.ca (the ""). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or make a purchase.

1. Information We Collect

We may collect the following categories of information when you use our Site:

• Personal identifiers: name, email address, shipping address, billing address, and phone number.
• Payment information: processed securely by our third-party payment processors; we do not store full payment card numbers on our servers.
• Cookies and usage data: IP address, browser type, device information, pages visited, and time spent on the Site, collected via cookies and similar analytics technologies.
• Communications: information you provide when you contact customer support or submit a form.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and billing;
• Respond to customer service inquiries and support requests;
• Send transactional communications such as order confirmations and shipping updates;
• Improve our Site, products, and marketing based on aggregated usage trends;
• Comply with legal obligations, including tax and consumer protection requirements.

3. Third-Party Sharing

We may share information with trusted third parties strictly as needed to operate our business, including payment processors (to complete transactions), shipping and fulfillment providers (to deliver orders), and analytics or advertising platforms (to understand Site usage and measure marketing performance). We do not sell your personal information to third parties for their own independent marketing purposes.

4. Cookie Policy

Our Site uses cookies and similar tracking technologies to remember your preferences, understand how visitors interact with the Site, and support advertising and analytics. You can control or disable cookies through your browser settings; note that some Site features may not function properly if cookies are disabled.

5. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate personal information;
• Request deletion of your personal information, subject to legal recordkeeping requirements;
• Opt out of marketing communications at any time via the unsubscribe link in our emails.

To exercise any of these rights, contact us at [privacy_contact_email].

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at: